Age Policy
Guest 17 years or younger may receive spa services,
but must be accompanied by an adult. The Spa welcomes guests 18 years and older.
Check-In Policy
Please arrive at the Spa a minimum of 20 minutes prior to your
first treatment.
Cancellation Policy
We strictly adhere to our Spa cancellation policy. If you must
cancel or reschedule your Spa reservation, please let us know 48 hours ahead of time
to avoid being charged for scheduled treatments. Package cancellation or rescheduling
requires a minimum of 24 hours notice. Any cancellations or changes made within less
than the stated time frame will be charged.
Gift Cards
Gift Cards are an ideal gift for any special occasion. Phone
and mail orders are available. For more information, call 410.990.0111. Spa services
purchased on Gift Cards are guaranteed for 6 months. After 6 months they will revert
to the dollar value. Gift Cards are non-refundable and not redeemable for cash. Even
Keel is not responsible for lost or stolen cards.
Payments
Even Keel gladly accepts Visa, MasterCard, Discover, and checks with
proper identification.
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